Terms and Conditions of Service

0. Identification of the service provider

In compliance with Article 10 of Spanish Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE), the following identification details of the provider are disclosed:

• Company name: Oink Tech Intelligence S.L.
• Tax ID (CIF/NIF): B-75305177
• Registered office: C/ Virgen de los Peligros 11, planta 3, 28013 Madrid, España
• Registration details: Madrid Commercial Registry, section 8, company sheet M-835478, entry 2
• Single contact email: privemeet@oinktechno.com
• Website: privemeet.com

Hereinafter, Oink Tech Intelligence S.L. will be referred to interchangeably as "the Provider", "the Company", "Privemeet", "we", "us" or "our".

1. Nature of the service

Privemeet is a dating platform and social network for people aged 18 and over that facilitates contact, communication and getting to know one another between adults with shared interests. The Service is provided exclusively for the purposes of socializing, entertainment, finding affinity, friendship and/or consensual personal relationships between adults.

Privemeet is NOT, under any circumstances, any of the following services:

• A prostitution service or an intermediary in prostitution.
• An escort agency or equivalent services.
• A human trafficking or sexual exploitation service.
• A platform for transactional use, explicit sexual content or equivalent activities.
• A platform for promoting, soliciting, offering or intermediating in sexual, personal or equivalent services.

The Platinum and Diamond subscriptions and the one-time purchases we offer are fees for access to features of the Service (unlimited messaging, advanced search filters, priority visibility, etc.). Under no circumstances do they constitute payment for the conduct, availability, interaction with or meeting of other users. Payment is made to the Company for access to the platform.

Any relationship, meeting or interaction between users takes place privately, voluntarily and under their sole responsibility, without the involvement, knowledge or intermediation of the Provider, which acts exclusively as the provider of the technical platform. This rule does not apply to conversations with virtual profiles expressly described in the following section.

1 bis. Virtual profiles and managed conversations

Privemeet may include virtual profiles intended for entertainment, testing and improvement of the Service. Conversations associated with those profiles may be handled by authorised Privemeet staff. Such staff may use machine translation to communicate in the user's language. These profiles are visibly identified as virtual before and during the conversation. Their use is optional. A separate registration checkbox records this choice with its date and version. They do not represent a real user and do not guarantee a meeting.

1 ter. International scope and availability

The Service is operated from Spain and may be made available to users in other countries. Availability, features, languages, payment methods, currency and prices may vary by territory. The fact that the website can technically be accessed does not mean that Privemeet markets or authorises the Service in every country.

Privemeet may restrict or suspend access from a territory when necessary to comply with sanctions, local law, safety requirements or provider conditions. Users must comply with the mandatory rules of the place where they use the Service. Nothing in these Terms excludes any non-waivable consumer or data-protection rights available in the user's country of habitual residence.

2. Acceptance and amendment of the Terms

By registering for Privemeet you fully accept these Terms and Conditions and acknowledge that you have read our Privacy Policy. If you do not agree with any part of them, you must refrain from using the Service and cancel your account.

We reserve the right to amend these Terms at any time. Material amendments will be notified to the email address associated with your account or by in-app notification at least 30 days before they take effect. Continued use of the Service after the effective date constitutes tacit acceptance of the revised version. If you do not accept the amendments, you may cancel your account before the effective date without penalty. Changes requiring renewed specific consent will not be accepted through silence or mere continued use: we will request a new, separate affirmative action.

3. Eligibility requirements

To register for and use Privemeet, you represent and warrant that:

1. You are 18 years of age or older in your jurisdiction (or the age of majority required there, if higher).
2. You have full legal capacity to be bound by these Terms.
3. You have not been convicted of a serious criminal offence connected with sexual violence, human trafficking, child abuse, terrorism, or any offence affecting the safety of other people on a dating platform.
4. You are not listed on any official sex offender register and are not subject to any court order prohibiting you from interacting with people over the internet.
5. You have not been previously expelled or suspended from Privemeet unless we have expressly authorized your reinstatement.
6. All the information you provide is truthful, accurate, up to date and complete, including your name, age, photographs and country of residence.
7. You use the Service in a personal, non-commercial capacity; you do not act on behalf of third parties, agencies or recruitment networks.

Failure to meet any of these requirements entitles the Provider to immediately suspend or cancel your account and, where appropriate, to report the facts to the competent authorities.

4. Identity and age verification

To protect the community, Privemeet offers facial verification using a selfie while touching your nose. With your explicit consent, the selfie is compared with your main photo and analysed by AWS Rekognition (face, similarity and age estimate) and OpenAI (gesture check). We retain the selfie and verification result while the account is active and afterwards only for documented security, claims or legal-retention periods.

Privemeet may request additional document verification or offer a manual-review alternative if you do not want automated facial checking or if there are reasonable doubts about identity or age. We will explain the processing first and minimise the data collected and its retention.

The detection of any indication that a user is a minor will result in the immediate suspension of the account, the removal of the content and, where appropriate, a report to the competent authorities (Spanish State Security Forces and Corps, NCMEC, INHOPE).

5. Prohibited conduct

It is strictly prohibited to use the Service to:

1. Use the Service for transactional purposes or to solicit, offer, advertise or accept any prohibited exchange between users. Privemeet is a private dating platform and does not allow transactional arrangements between users.
2. Promote, facilitate or take part in any form of human trafficking, sexual exploitation or coercion.
3. Create or maintain fake profiles, impersonate others, use photographs of third parties without authorization, or falsify personal data (age, gender, location, marital status).
4. Post, send or request explicit pornography, non-consensual sexual content, content involving minors, sexual violence or any image that violates human dignity.
5. Disseminate content that constitutes insult, defamation, threats, harassment, or discrimination on grounds of racial or ethnic origin, religion, sexual orientation, gender identity, disability or any other personal or social circumstance.
6. Share contact details (phone number, email, social media, external messaging apps) in the first messages with the aim of avoiding moderation. Our AI system detects these patterns automatically.
7. Engage in blackmail, sextortion, romance scams, fraud, phishing or any other criminal conduct or conduct constituting an infringement.
8. Distribute spam, unsolicited advertising, links to external websites for commercial purposes, or promote other competing services.
9. Carry out scraping, mining, data harvesting or any automated extraction of data from the Service, or use bots, scripts or automations.
10. Resell, transfer or assign your account, subscription or access credentials.
11. Access or attempt to access, without authorization, systems, accounts or data of the Provider or of other users (hacking, social engineering, brute force).
12. Circumvent the security, moderation or verification measures implemented by Privemeet (use of a VPN to falsify location, fake identity generators).

Breach of any of these prohibitions is grounds for immediate and permanent suspension of the account, without any right to a refund, and may give rise to civil and/or criminal action and a report to the competent authorities.

6. User content and licence

You retain ownership of the content you upload (photographs, videos, biography, messages). By posting it, you grant Privemeet a worldwide, non-exclusive, royalty-free, sublicensable and transferable licence to store, process, display, communicate to the public and transform (face blur, optimization, generation of blurred versions) such content for the sole purpose of providing the Service.

You warrant that you hold all the necessary rights to the content you upload, including the express consent of any identifiable person appearing in it. You assume sole legal responsibility for the content you post.

Privemeet reserves the right to moderate, hide or remove any content that breaches these Terms, without prior notice or compensation. This moderation may be manual or automated using the tools described in the Privacy Policy.

7. Privacy and personal data

The processing of your personal data is governed by the Privacy Policy and complies with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD).

As a distinctive feature, Privemeet applies automatic face blurring to all uploaded photographs. The encrypted original photo is stored on AWS servers in the European Union (eu-west-1, Ireland) and is only shown unblurred when the user voluntarily reveals their face or grants access to a specific other user.

8. Platinum/Diamond subscriptions and plans

Privemeet offers two types of premium service for male users:

• Platinum (30 or 90 days): allows messaging without the free-plan limit and lets you see who liked you.
• Diamond (30 days): the same digital features currently available with Platinum. Its specific duration and price are shown before purchase; it does not currently guarantee more contacts, replies or visibility than Platinum.

Each plan is available in two formats:

• Subscription: renews automatically at the end of each billing period (30 or 90 days) until you cancel it. The charge is made to the associated payment method at the time of renewal, at the same price in force at the time of subscribing (unless a price change is notified 30 days in advance).
• One-time payment: grants access to the premium features for the purchased period (30 or 90 days) and does NOT renew automatically. On expiry, the account reverts to the free plan until the user makes a new purchase.

Prices are shown in the user's local currency and are adjusted automatically for purchasing power parity (PPP). The amount shown before purchase confirmation is the total price, including applicable taxes and charges. No undisclosed cost will be added before you confirm payment.

Women do not pay for any kind of subscription and enjoy the Service entirely free of charge.

9. Right of withdrawal (EU consumers)

As a consumer resident in the European Union, you have the right to withdraw from the contract within 14 calendar days of its conclusion, without giving any reason, in accordance with Articles 102 et seq. of Spanish Royal Legislative Decree 1/2007 (TRLGDCU) and Directive 2011/83/EU.

If you expressly ask us to start the service during those 14 days and then withdraw, we may charge only the proportion already supplied. The right is lost only once the service has been fully performed and the prior consent and acknowledgement required by Article 103(a) TRLGDCU have been given. Where applicable, checkout will use a separate box for immediate performance; merely using the Service or accepting these Terms is not an advance waiver.

You may exercise the right of withdrawal by sending an email to privemeet@oinktechno.com with your user identifier and the transaction ID. The refund will be made using the same payment method within a maximum of 14 days from notification of the withdrawal.

10. Subscription cancellation and refund policy

You can cancel your subscription at any time from the "Settings > My subscription" section or directly in the Stripe portal. Cancellation takes effect at the end of the current billing period; you will keep access to the premium features until that date.

Refund policy: except as provided in clause 9 (right of withdrawal) and in cases where mandatory law requires a refund, purchases made are final and non-refundable. We do not issue refunds for:

• Unused partial periods following a cancellation.
• Dissatisfaction with the number or quality of matches.
• The user forgetting to cancel before automatic renewal.
• Suspension or cancellation of the account for breach of these Terms.

In the event of a technical failure attributable to Privemeet that prevents use of the Service for a prolonged period (more than 72 consecutive hours), we will consider granting a credit proportional to the downtime or, at our discretion, a partial refund.

11. Payments and payment processor

Payments are processed through Stripe Payments Europe Ltd., an entity regulated in the European Union. Privemeet does not store full credit card details; it only keeps a tokenized identifier provided by Stripe.

It is your responsibility to keep your payment details up to date. If a charge fails, we will notify you by email and retry the charge for a reasonable period; if the charge cannot be collected, the subscription will be paused and you will lose access to the premium features until the payment is settled.

The descriptor "PRIVEMEET" or another discreet name that respects your privacy will appear on your card statement.

12. Access to private photographs

Female users may mark certain photographs as "private". These photographs are only visible to male users to whom the female user has granted explicit access ("Grant access" feature within the chat). Access is free of charge and granted at the user's discretion; it is not a paid service.

A male user who is granted access to private photographs undertakes not to download, capture, redistribute, publish or share those images with third parties. The unauthorized downloading or dissemination of private images may constitute an offence against privacy (Article 197 of the Spanish Criminal Code) and will be prosecuted by the competent authorities.

13. Account suspension and cancellation

Privemeet may suspend or cancel your account, in whole or in part, with or without prior notice, in the following cases:

• Breach of these Terms or of the Privacy Policy.
• Reasonable suspicion of fraud, impersonation or criminal conduct.
• Repeated reports from other users of harassment or inappropriate behaviour.
• Prolonged inactivity (more than 24 months without access).
• A request from a competent authority.

Cancellation for breach does not give rise to any right to a refund. Unused credits, subscriptions and purchases are forfeited.

You can voluntarily delete your account at any time from "Settings > Account > Delete my account". Deletion is final and irreversible; personal data is erased in accordance with the Privacy Policy.

14. Intellectual property

The "Privemeet" trademark, the logo, the design, the source code, the databases, the algorithms, the texts, the icons and all other elements of the Service are the exclusive property of the Provider or are used under a legitimate licence, and are protected by the Spanish Intellectual Property Law (TRLPI), Directive 2001/29/EC and the applicable international treaties.

The reproduction, distribution, communication to the public, transformation or any other act of exploitation of all or part of the contents of the Service without the prior written authorization of the rights holder is prohibited.

15. Disclaimer and limitation of liability

The Service is provided "as is" and "as available", without any express or implied warranties of fitness, merchantability, continued availability, accuracy, security or result.

Privemeet does not guarantee and is not responsible for:

• The truthfulness, accuracy, legality or quality of the profiles, photographs or communications published by other users.
• The behaviour of any user outside the digital environment of the Service, including in-person meetings, communications through external channels or out-of-platform transactions between users.
• Loss or damage arising from relationships, dates or meetings with other users.
• Suspensions or interruptions of the Service for technical or maintenance reasons or due to force majeure.
• The loss of messages, photographs or data due to technical failure or account cancellation.

To the maximum extent permitted by applicable law, the Provider's total aggregate liability for any claim arising from use of the Service is limited to the amount actually paid by the user to the Provider during the twelve (12) months immediately preceding the event giving rise to the claim, or one hundred (100) euros, whichever is greater.

The above limitation will not apply in the event of wilful misconduct or gross negligence on the part of the Provider, nor to liability that cannot legally be excluded (in particular, liability for death or personal injury caused by the Provider's negligence).

16. Indemnification by the user

You undertake to indemnify and hold harmless the Provider, its employees, directors, shareholders and collaborators against any claim, lawsuit, penalty, fine or expense (including reasonable fees of lawyers and court representatives) arising from: (i) your breach of these Terms; (ii) your infringement of third-party rights; (iii) the publication or transmission of content through your account; (iv) the performance of unlawful activities or fraudulent conduct through the Service.

17. Force majeure

The Provider will not be liable for any failure or delay in performing its obligations where this is due to force majeure or fortuitous events such as, without limitation: natural disasters, pandemics, war, terrorist attacks, widespread internet outages, cyberattacks on third-party infrastructure (AWS, Stripe, Twilio, Anthropic or OpenAI), general strikes or decisions of public authorities.

18. Governing law and jurisdiction

These Terms are governed by Spanish law. For the resolution of any dispute arising from their interpretation or performance, the parties submit, expressly waiving any other jurisdiction that may correspond to them, to the Courts and Tribunals of Madrid (Spain). This submission applies only where legally valid. If you are a consumer, the choice of Spanish law and the Madrid courts does not deprive you of mandatory protections or courts available under the rules of your country of habitual residence, including Regulation (EC) 593/2008 (Rome I) where applicable.

Alternative dispute resolution: the former European ODR platform closed on 20 July 2025. You can find consumer ADR bodies recognised by the European Commission at the European ADR bodies directory.

19. Communications

Legal communications to the Provider must be sent to privemeet@oinktechno.com. Communications from the Provider to the user will be sent to the email address or phone number associated with the account or by in-app notification.

20. Severability and entire agreement

If any clause of these Terms is declared null or invalid by a competent authority, the remaining clauses will remain in full force and effect. The null clause will be replaced by the legal provision that comes closest to the original intention of the parties.

These Terms, together with the Privacy Policy, constitute the entire agreement between the parties and supersede any prior oral or written agreement, arrangement or understanding relating to the same subject matter.

21. Additional information for users

If you are a victim of or witness to trafficking or exploitation, contact immediately:

• National helpline for victims of gender-based violence (Spain): 016
• EU emergencies: 112
• International Anti-Trafficking Line: +34 900 105 090
• Report to Privemeet: privemeet@oinktechno.com

If you come across content involving minors, report it immediately to:

• Spanish National Police, Technological Investigation Unit: denuncias.pornografia.infantil@policia.es
• INHOPE (international network): www.inhope.org
• Internal report to Privemeet: privemeet@oinktechno.com